Swim School Policies

  • We Do Not Offer Make Ups. This is done to maintain the integrity of our lessons, both in content and in structure.Please do your best to attend. 
  • All students under 4 years of age are required to wear two swim diapers to keep our pools safe and clean for your children and other members. The first swim diaper worn is a disposable swim diaper. The second diaper worn (on top of the disposable swim diaper) is a reusable swim diaper. You may purchase both reusable and disposable swim diapers at Target, Walgreens, or online. If you have any questions, don’t hesitate to ask a Front Desk Customer Service Representative.
  • Semi private lessons are two students to one instructor, if only one student is present, it is a 20 minute lesson.
  • Lessons are charged in full and are non-refundable. With 14 days notice before the first day of the session, lessons may be credited for future use. Our instructors are tailored specifically to meet the needs of each individual student.
  • For the convenience of our students and parents we do not do perpetual enrollment. We understand that our students have different times and days they need for each session. In order to secure your preferred day(s) and time(s) for your session we ask that you are mindful of the need to schedule ahead.
  • You must have a valid credit card on file at all times. First time students must pay by credit card when scheduling. Existing students may pay by cash or check, two weeks prior to the first scheduled lesson.
  • While we do our best to honor requests for specific teachers, we cannot guarantee them. On occasion one of our instructors may be out due to illness. We will provide a substitute teacher who will have a plan for the lesson.
  • When you arrive for your lesson please park on our property, and not on the street when at all possible. Our neighbors are wonderful and we like to keep them happy!  
  • Please, no food or drinks inside the pool area
  • No video or audio recording is permitted on the premises, as a courtesy to our other clients.