Swim School Policies

  • We Do Not Offer Make Ups. This is done to maintain the integrity of our lessons, both in content and in structure.
  • All changes and cancellations must be made 14 days prior to the start of your first lesson if you would like a full refund.
  • For the convenience of our students and parents we do not do perpetual enrollment. We understand that our students have different times and days they need for each session. In order to secure your preferred day(s) and time(s) for your session we ask that you are mindful of the need to schedule ahead.
  • You must have a valid credit card on file at all times. First time students must pay by credit card when scheduling. Existing students may pay by cash or check, two weeks prior to the first scheduled lesson.. While we do our best to honor requests for specific teachers, we cannot guarantee them. On occasion one of our instructors may be out due to illness. We will provide a substitute teacher who will have a plan for the lesson.
  • When you arrive for your lesson please park on our property, and not on the street when at all possible.. Our neighbors are wonderful and we like to keep them happy!